When the CEO position at Rhea Medical came open I was intrigued, but unsure about leaving a community and facility that had become family to me. I was very fortunate to have worked with some exceptional healthcare professionals and community leaders during my career; therefore, relocating from Texas to Tennessee was going to be a tough sale. Upon interviewing with the hospital staff, the Board Members, and the Medical staff, I quickly realized that Rhea Medical was an exceptional organization. I knew right away that it would be a privilege to work alongside these dedicated individuals and to serve this growing community. Since my arrival, my appreciation of the staff and the community has only grown. This rural community is so very fortunate to have local access to such an extraordinary hospital.
I have a passion for customer service and protecting patient access to healthcare in rural markets. I believe that people in rural communities deserve great medical care close to home. My predecessor, Dave Bixler, did an amazing job aligning the staff and listening to the feedback from the community to deliver the highest level of patient care. I plan to build on that success and to look for ways to improve the patient experience here at Rhea Medical. Whether you are a patient or an employee at Rhea medical, you will never be treated as a number. Every patient and every employee matters. My goal is 100% patient satisfaction.
In the coming months, I will be working closely with the staff and community leaders to look for ways to enhance our services and develop new programs that will make Rhea Medical the community’s first choice for healthcare in the region. There are great things happening at Rhea Medical every day thanks to the dedication, professionalism and compassion of this remarkable staff. Please feel free to reach out to me about your experiences at Rhea Medical. I welcome your comments, thoughts, and suggestions. Your feedback will help guide me as I work to improve your hospital! Thank you for allowing me to be a part of your hospital and your community. I look forward to serving you!
Best Regards,
Hoss Whitt
Chief Executive Officer